Auto Repair Insights
Rick Atras
October 8, 2024
Manager of the Extended Warranty Division at Brian’s Tire & Service
Rick Atras is the Manager of the Extended Warranty Division at Brian’s Tire & Service, bringing over 12 years of international automotive experience, including extensive work in Europe supporting U.S. soldiers. Since joining the company in 2017, Rick has leveraged his global expertise and customer-first mindset to transform the warranty process, making it more efficient and accessible for clients.
A graduate of Rutgers University, Rick is known for his innovative approach and dedication to continuous improvement. Under his leadership, the warranty department has become a trusted resource for customers, setting new standards in service and reliability within the automotive industry.
Rick’s professional values are deeply rooted in his background serving U.S. soldiers abroad, which instilled discipline, technical skill, and a sharp focus on client needs. He is dedicated to honest, clear communication and always puts the customer’s interests first. These values are reflected in his leadership style and the high standards he sets for the team at Brian’s Tire & Service.
Rick is a graduate of Rutgers University and is committed to continuous learning and professional development. He holds certifications and business qualifications that support his work in both the automotive and business sectors.
Rick’s journey in the automotive field began in Europe, where he spent over a decade supporting the automotive needs of U.S. soldiers. After returning to the U.S., he continued his career as a production and fleet manager for a national rental car company in Huntsville, Alabama. This experience provided him with a broad understanding of the industry and the challenges customers face when dealing with third-party warranties.
Rick Atras has played a pivotal role in redefining how third-party automotive warranties are managed and serviced. Recognizing the challenges customers faced with warranty claims, Rick pioneered the creation of a dedicated warranty department at Brian’s Tire & Service.
His forward-thinking approach has set a new benchmark in the industry, streamlining processes and ensuring that customers receive prompt, transparent, and effective support.
Rick’s leadership is marked by a commitment to continuous improvement, always seeking new ways to enhance service quality and efficiency for every client.
Every warranty claim is handled with the customer’s best interests in mind. Rick ensures transparent communication and personalized service throughout the entire process.
Rick’s deep understanding of warranty regulations and requirements ensures maximum claim success rates and reliable guidance for clients navigating complex warranty issues.
Strong partnerships with warranty companies facilitate smoother claim processing and better outcomes, making Brian’s Tire & Service a trusted advocate for customers with third-party warranties.
Stay up to date with the latest tips, insights, and local stories from Rick Atras. From expert automotive advice to industry updates and community highlights, Rick shares what matters most to the people of Huntsville and beyond. His blog is your resource for practical guidance, service news, and the latest trends that impact customers and the local community.
Need reliable, honest auto care? At Brian’s Tire & Service, we’re here to keep you safe on the road with expert repairs and friendly service you can trust. Stop by or give us a call, we’re always ready to help.
